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| Quality Training for Tourism Businesses |
Since summer 2001, Jouni Ortju has been working as a quality coach for Laatutonni (Quality1000), a quality programme for tourism companies by the Finnish Tourist Board that was launched the same year. To date, hundreds of individuals and dozens of companies have attended his quality coaching.
Continuous collecting of customer feedback is one of the fundamental principles of a customer-oriented business. This, combined with a detailed description of the company’s key processes, provides a good groundwork for achieving your company’s quality objectives. |
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| News |
| 22.09.2011 |
| Member of the Board? |
| Read more |
| 02.02.2011 |
| Technopolis Business Breakfast, Kuopio |
| Read more |
| 08.05.2010 |
| Turku & Tallinn 2011 |
| Read more |
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